PRIVACY STATEMENT

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at btqcollection@gmail.com or mailing us at:
nakieonline
889/385 Soi Sukhumvit 55, Sukhumvit road, Klongton-Nua, Wattana Bangkok TH 10110

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

ส่วนที่ 10 การวิเคราะห์การใช้งานเว็บไซต์และการบันทึกเซสชัน

เว็บไซต์นี้ใช้เครื่องมือวิเคราะห์การใช้งาน เพื่อทำความเข้าใจว่าผู้เข้าชมใช้งานหน้าเว็บอย่างไร และนำข้อมูลไปปรับปรุงเว็บไซต์ให้ใช้งานง่ายขึ้น เครื่องมือที่เราใช้มีดังนี้ค่ะ
Google Analytics (GA4) เก็บข้อมูลการเข้าชมแบบภาพรวม เช่น หน้าที่เปิด ระยะเวลาที่อยู่บนหน้า และช่องทางที่เข้ามา
Microsoft Clarity เก็บแผนที่ความร้อน (heatmap) และบันทึกภาพการใช้งานหน้าเว็บ เช่น การเลื่อนหน้าจอ การคลิก และการเคลื่อนเมาส์
Meta Pixel เก็บข้อมูลการเข้าชม เพื่อวัดผลโฆษณาบน Facebook และ Instagram

การบันทึกภาพการใช้งานจะปิดบังข้อมูลที่คุณพิมพ์ลงในช่องกรอกทุกช่องโดยอัตโนมัติ รวมถึงชื่อ ที่อยู่ อีเมล เบอร์โทรศัพท์ และข้อมูลการชำระเงิน เราไม่สามารถมองเห็นข้อมูลเหล่านี้ในภาพบันทึกได้ และการบันทึกภาพไม่ทำงานบนหน้าชำระเงิน Microsoft Clarity เก็บภาพบันทึกไว้ 30 วัน แล้วลบทิ้งโดยอัตโนมัติ

หากคุณไม่ต้องการให้เก็บข้อมูลการใช้งานของคุณ คุณสามารถทำได้ดังนี้ค่ะ
สำหรับ Google Analytics ติดตั้งส่วนเสริมเบราว์เซอร์ที่ tools.google.com/dlpage/gaoptout
สำหรับ Microsoft Clarity เลือกไม่รับที่ optout.aboutads.info แล้วเลือก Microsoft หรือเปิดใช้งาน Global Privacy Control ในเบราว์เซอร์ของคุณ
สำหรับ Meta Pixel ตั้งค่าได้ในหน้าการตั้งค่าโฆษณาของบัญชี Facebook ของคุณ

หากมีคำถามเกี่ยวกับข้อมูลส่วนบุคคลของคุณ ติดต่อเราได้ที่ btqcollection@gmail.com ค่ะ

SECTION 10 - WEBSITE ANALYTICS AND SESSION RECORDING

We use analytics tools to understand how visitors use this website so that we can make it easier to use. The tools we use are:
Google Analytics (GA4), which collects aggregate visit data such as pages viewed, time on page and traffic source.
Microsoft Clarity, which collects heatmaps and session replays of on-page behaviour such as scrolling, clicking and mouse movement.
Meta Pixel, which collects visit data used to measure advertising on Facebook and Instagram.

Session replays automatically mask everything you type into any form field, including your name, address, email, phone number and payment details. We cannot see this information in a replay, and session replay does not run on our checkout pages. Microsoft Clarity keeps replays for 30 days and then deletes them automatically.

If you do not want your usage data collected:
For Google Analytics, install the browser add-on at tools.google.com/dlpage/gaoptout
For Microsoft Clarity, opt out at optout.aboutads.info and select Microsoft, or enable Global Privacy Control in your browser.
For Meta Pixel, adjust your ad settings in your Facebook account.

If you have any questions about your personal data, contact us at btqcollection@gmail.com

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at btqcollection@gmail.com or by mail at
Boutique Collection Co., Ltd.
[Re: Privacy Compliance Officer]
889/385 Soi Sukhumvit 55, Sukhumvit road, Klongton-Nua, Wattana Bangkok TH 10110
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